Office administration SBA Essay

Statement of TopicTo check up on the duties and responsibilities of the Administrative Assistant at The railway line Department.OBJECTIVESThe objectives of this project areTo investigate the duties and responsibilities of the administrative assistant To determine the splendour of the Administrative Assistant to the organization.Functions of the Cable DepartmentAt The Cable Department, the functions of an Administrative Assistant areto make and providecel appointments on behalf of an executive and to recognise the customer or potential trading person in the close to polite way.Abbott Village,West Farm,St Kitts.17 October, 2012Ms Judith HewletThe Administrative Assistant,The Cable Department, church service Street,Basseterre.Dear Ms Hewlet,I am a fifth descriptor student of the Verchilds High school. In an effort to complete my School base Assessment, I am writing this letter seeking leave to leave an interview with you and also to do some observations of the Administrative Assistant. I would same to find out the duties of the secretary and how his or her dally benefits the business. I desire that you would grant me permission to have this interview. I would be extremely delicious as this would make it easier for me to complete my OfficeAdministration School establish Assessment Project. Thanks in advance for your cooperation.Yours sincerely,Tashaun GreeneMethodologyThe instrument that the investigator expenditured to gather the informationwas an interview. The investigator interviewed the Administrative Assistant on the twenty-first of October,2013 and recorded responses during the dissertateion. This instrument is utilize by asking an Ms.Hewlet in that limited business place questions whether face to face or over the telephonewhich is germane(predicate) to the business to gather information. This instrument was chosen over others because more questions can be asked and the tec may get a better brain of the data. In addition, the intervi ewer can answer questions that were not clearly understood by the respondent, this way is much more effective and faster in ground of getting the data.Five important questions1. What equipment do you use to complete your work?2. What are the duties in the business?3. What are the documents used in the business?4. What are the rules that curb the business?5. Are there whatsoever health and galosh rules?Schedule of ActivityDateActivityComments13/9/12The guidelines for the SBA was handed to the research worker from the teacher The teacher explained everything that should or should not be done in the SBA14/9/12The police detective started research on the first six tasks of the project A historic student corrected the project and put a few changes19/9/12I spoke with the secretary to seek her permission about the interview The secretary was pleased to answer and said yes23/9/12The SBA was send binding to the researcher in an netmailThe teacher corrected the project14/12/12The researcher was on job attachment to get further information about the project It was a success and all the information required was get wind 21/12/12The interview was conductedIt was successful8/1/13The teacher gathered with students to ask about the job sense The students responded well, it benefited most of them21/1/13The SBA was sent to the teacherteacher made some adjustments to the SBA22/2/13The SBA was sent back to the researcher to be correctedThe researcher sent back the subject to the teacherRules and RegulationsLEGISLATIONOne legislation that governs the work place that the researcher had to be aware of is confidentiality, this simply means that whatever information is in the business place it should stay there and shouldnt be discuss among your peers, relatives or friends etc. The information should stay private. However, the researcher became aware of this legislation by the members on staff.HEALTH AND SAFETYOne health and safety practice while carrying out this resea rch project based on the workplace is the sign which reads wet floor. This sign prevents people from getting hurt by letting them know that danger can be ahead of them.STAFF RULEOne staff rule which the researcher had to comply with while carrying out the project is that there should be no use of cell phones while working. This is so because it may be a distraction or it may develop conflict between the customers and the staff member.ReportThe objectives of the project are to investigate the duties and responsibilities of the secretary and to determine the importance of the Administrative Assistant are to maintain good working conditions and to use the basic software applications.BUSINESS FORM betrothalNAME OF rollPURPOSE OF DOCUMENT19/12/12Internet substance abuser AgreementThe target of this document is to ensure that the customers agree to get the network service and they will do whatever is required to get the service. 21/12/12The Cable trackThe purpose of this form is for t he customers to postulate out to clarify whetherthey want to reconnect, disconnect, upgrade or downgrade their service.Cancelation FormThe purpose of this form to cancel the entire cable service.OFFICE EQUIPMENTDATEEQUIPMENTPURPOSE OF EQUIPMENTSUITABILITY FOR TASKS27/12/12Photo copy MachineThe purpose of this equipment is to copy the customers ID and any other document that is there for proof It is suitable to clarify whether the person is who they secern they are 28/12/12Cash RegisterThe purpose of this equipment is for the customers to pay their bill in which they owe or to make authoritative transactions It is suitable because this is the main thing that the customers come into the business to do and it will be benefiting the business because they will be getting gold 30/12/12PrinterThe purpose of this equipment is to keep a hard copy of the important information or information relevant to the business It is suitable to print stuff so there would be a hard copy so they will b e sent out to consumers, for example lettersBibliographyPerson listed21 December 2012, Basseterre, force Secretariat Administrative AssistantPublication ListS Finisterre, L Payne & J Reid (2004) Longman Office Administration for CXCAppendixFive important questions1. What is the equipment used in the business?2. What are the duties of the business?3. What are the documents used in the business?4. What are the documents used for in the business?5. What are the legislations that govern the business?6. Are there healthy and safety rules?7. Is the business a successful one?8. What are the benefits of the business?9. Are there any staff rules?