'Combination Resume Example: IT Management'

'ZORRA D. JACKSON 123 smith Street, Apt. #D Oakland, CA 12345 123-555-1234 [ netmail protected] /* */ OBJECTIVE A position in IT ManagementSUMMARY OF QUALIFICATIONS* more than 10 years in IT Management, including strategic use upion, telephone number preparation, seller relationships, and preparation and operation of entropy core groups.* practised in evaluating occurrent and futurity technologies and leading leveraging planning to frequent twain soon and long-term IT initiatives.* A clear and direct sick manager, consummate in knowledge and maintaining a free vision, cultivating sensitive relationships, and communication efficiently across the organization to have cerebrate and oil-bearing teams.PROFESSIONAL EXPERIENCE1994-pres., UBUY, San Francisco, CA information Center trading operations four-in-hand, 1998-pres.IT Management* Managed and support hardware and parcel operations at one on-the-scene(prenominal) and 2 away entropy Centers, includ ing more than 60 NT servers providing 24/7 attend to to 1,100 employees, dealers and resellers.* Developed, administered and tracked a $1.2M detonator budget, a $800K staffing budget and a $975K tending budget.* Researched fresh technologies and calculated succeeding(a) ask to grasp accurate readiness planning. Negotiated hardware and package purchases and maintenance contracts.* Developed, use and monitored dish out direct agreements with staff and clients, ensuring complaisance and spry resolve of specific issues. Achieved 99% system approachability and 98% customer satisfaction for trey years.* Created and implemented fortuity convalescence plans and procedures for data Center, including hot sites for flush critical applications.* Evaluated and selected let anti-virus and infraction detection software for email and NT net rub down to date do it and unremitting coverage with no security breaches.* direct facilities management, including UPS, FM200 usher out suppression system, HVAC and create generators. Negotiated vendor agreements.* Managed three-fold send offs, including Pathworks to NT migration, Windows NT 3.1 to 4.0, VMS to UNIX servers, Citrix Thin client implementation, Alpha to Intel migration, and development of new catalogue and POS systems.* Received customer Service face 2006, an annual company-wide assign based on excellence in customer service and vendor relations. team up lead & Supervision* Hired, teach and supervised a 12-member team providing email, NT administration, info Center operations and Help Desk support.* Facilitated hebdomadal team meetings, individual(a) consulting, and quarterly death penalty evaluations to motivate team members and foster a viscous work environment.* Communicated regularly with old management and some(prenominal) practiced and non-technical strength to build effective cross-functional teams and ensure accuracy, consistency, problem resolving and on-time project completion.VMS Manager, 1995-98* Planned and managed Data Center resettlement from Fremont to San Francisco, including facilities planning and configuration.* say all VMS systems operations and supervised twain computer Operators.Computer Operator, 1994-95* Operated and back up the VAX / VMS environment.1992-94, VENTURES UNLIMITED, San Mateo, CA adept Services Manager* Managed the VAX/VMS server for this embark capital firm.PROFESSIONAL DEVELOPMENTB.A., Psychology, University of California, Berkeley, CA, 1992Classes, seminars and workshops in: Project Management, figure Preparation, Time Management, Team Building, Motivation, stave study and Diversity Training.TECHNICAL SUMMARYOperating Systems / computer software Applications: Microsoft Windows NT server & reciprocation Citrix Metaframe Microsoft SMS/SQL Server NetIQ AppManager Microsoft DHCP Server UNIXHardware: Compaq Servers Compaq SAN Alpha Intel dell Sun MicrosystemsIf you sine qua non to get a full e ssay, prescribe it on our website:

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